R 8: Problem solving technic

What means by problem solving technic, there must be some problem will occur with passenger so that the applicant must have to know on how to dealing with the passenger.  They have to have a skill to solve the problem in a professional way. They need to have the ability to diffuse situations calmly and quickly. When the problem occurs, for sure team work plays an important role so the flight attendants must have team working skills (different teams may be worked with every day) and be able to be supportive of colleagues. Actually, they need to have their own personality traits. These traits help airlines determine whether or not you’re the right person for the job. 


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